IndiGo and Jetstar team up in a virtual interline agreement

The Jetstar Group and IndiGo on Friday, April 8 confirmed a new Low-Cost Carrier (LCC) interline partnership that will enable Jetstar customers to book connections and flights on IndiGo services through its Jetstar Connect platform.

Launching at the end of April, the virtual interline partnership between the two LCCs is made possible by a technology company and flight search engine, Dohop.

The integrated booking engine allows customers to select flights and purchase both bundled and unbundled ancillary products, with customers connecting between international flights provided with seamless passenger and baggage transfer.

“We are pleased to announce the partnership with Jetstar. This strategic agreement will enable both airlines to tap into the rising demand for international travel, especially during this summer holiday season. The partnership will enable customers to book interline flights between the two leading carriers and enjoy access to a wide variety of destinations across Asia Pacific. This partnership will help us expand our international connectivity to yet another continent through Jetstar’s network.”

William Boulter, Chief Commercial Officer, IndiGo

Jetstar’s chief customer and commercial officer, Alan McIntyre, welcomed the partnership and said as the world reopens it was great to offer Jetstar customers in Asia and Australia opportunities to travel to exciting new destinations in India through its partnership with IndiGo.

The ability to partner with other LCCs through Dohop has opened-up a new world of possibilities, helping customers enjoy more seamless connectivity throughout the region. This new partnership enables Jetstar to offer our customers more destinations, more frequency and better connectivity, by combining our expanding network with IndiGo’s, all at the click of a button, fulfilling our vision to make more travel affordable.

Jetstar Connect on provides more options for customers to access Jetstar’s great value fares and an expanded number of low-cost connections. This partnership opens up new services to Jetstar customers to incredible destinations such as Bengaluru, Mumbai and New Delhi through Jetstar’s hub in Singapore.”

Alan McIntyre, Chief Customer and Commercial Officer, Jetstar

Jetstar and IndiGo are also strategic partners of Changi Airport Group. Recognizing their joint potential,  Lim Ching Kiat, Changi Airport Group’s Managing Director for Air Hub Development said India was a key market for Changi Airport.

“In 2019, Singapore attracted over 1.4 million visitors from India to Singapore and with the relaxation of border policies, India has ranked among the top three countries at Changi in recent months,” Kiat said.

Jetstar Airways is a low-cost carrier and a wholly-owned subsidiary of the Qantas Group.

Jetstar Airways is a low-cost carrier and a wholly-owned subsidiary of the Qantas Group. Jetstar Airways launched Australian operations in May 2004, New Zealand trans-Tasman operations in December 2005, and New Zealand domestic operations in June 2009.

The carrier also serves short and long-haul overseas destinations. The brand also operates in a Singapore JV (as Jetstar Asia) and a Japanese JV (Jetstar Japan).

The airline operates an extensive domestic network as well as regional and international services from its main base at Melbourne Airport, using a mixed fleet of the Airbus A320 family and the Boeing 787 Dreamliner.