‘Personal Data’ means any information that may be used to identify an individual, directly or indirectly, in particular by reference to an identifier, including not limited to, a first and last name, physical address, email address, online identifier or other contact information and/or identity proof documents.
Children’s and Minor’s Policy
Our Website is designed to be used only by individual above the age of 18 years and is not intended to be used by children or minors. A parent or lawful guardian may, however, use our services on behalf of a child or minor by providing the necessary information required for availing our services. The parent or guardian shall be solely responsible for all the information provided to us and for the complete supervision of their respective child and wards regarding the usage of our services. The parent or guardian also takes full responsibility for the interpretation and use of any information or suggestion provided by the Company during the course of is services for the minor.
If you are a parent or guardian and you believe that your child has provided us with Personal Data without your consent, please contact us as at firstname.lastname@example.org. We will dispose of that data in accordance with applicable laws and regulations.
Parents can always refuse to permit us to collect further Personal Data, request to review their child’s Personal Data, or request that we delete from our records the personal data collected from or about their child. Please keep in mind that a request to delete records may lead to a termination of an account, membership, or other service, as the nature of our services requires collection of Personal Data. To exercise any of these options, please contact us at email@example.com. Please be aware that to protect children’s privacy and security, we will take reasonable steps to verify a parent or legal guardian’s identity before granting access to any personal data.
What personal data do we collect & process?
Categories of Personal Data that we collect, and process are as follows:
Demographic & Identity Data of you/ or your child (name, email address, contact number, photograph, location), gender, school name, birth date and year of the child to validate age)
Financial Data (for e.g. account, payment details, invoice details)
Online Identifiers and other Technical Data (for e.g. IP address, transaction logs, device details)
Projects, quizzes, activities, performance completed as part of our programs.
Your child may also choose to provide Personal Data about themselves in the content they post on our website. However, as outlined above, we require and have safeguards in place to ensure that you first consent to our collection and use of this Personal Data.
Where do we obtain your personal data from?
Most of the Personal Data we process is provided by you directly to us when you register to use our products and/or services. This also includes the Personal Data collected automatically and in the background by us when you use our website and application(s). Certain information might be collected automatically as you or the child navigate through the Website (which may include usage details, IP address, device ID and type, your browser type and language, the operating system used by the device, access times, and information collected through cookies, web beacons and other tracking technologies). Note that we do not collect Personal Data from children for the purposes of behavioural advertising. We do not allow third-party behavioural trackers in areas intended to be used by children.
We may also receive Personal Data about you from third parties and publicly available sources of information.
How do we use your personal data?
To verify your identity
To deliver our products and services
To improve our products and services
To perform quality audits and teacher training
To communicate with you regarding existing products and services availed by you, including notifications of any alerts or updates or surveys
To evaluate, develop and improve our products and services
For market and product analysis and market research
To send you information about our other products or services which may be of interest to you (you may always opt out of this ongoing marketing communications by clicking an “Unsubscribe” link in the footer of each email)
To handle enquiries and complaints
To enable you to avail of our Services, and ensure efficient customer care experience and develop new features
To comply with legal or regulatory requirements
To investigate, prevent, or take action regarding illegal activities, suspected fraud and situations involving potential threats to the safety of any person
To furnish your information to service partners and providers only to the extent necessary for delivering the relevant services (e.g. scheduling service and maintenance, providing emergency assistance);
With the necessary consent, to publicize, post and display the projects and/or apps created by your child on our website or related pages or any other social media platforms along with your personal information in accordance with applicable laws.
Lawful bases of processing your personal data
We process your Personal Data by relying on one or more of the following lawful bases:
You have explicitly agreed to/consented to us processing your Personal Data for a specific reason. This includes, without limitation, any information that you have made public through your social media account, information that the social media service shares with us or information that is disclosed during the sign-up and sign-in processes.
The processing is necessary for the performance of the contract we have with you or to take steps to enter into a contract with you
The processing is necessary for compliance with a legal obligation we have
Where the processing is based on your consent, you have the right to withdraw your consent at any point in time. Please note that should the withdrawal of consent result in us not being able to continue offering our products and services to you, we reserve the right to withdraw or cease our products and services to you upon your consent withdrawal. You may withdraw consent by contacting us with a written request to the contact details specified below in the ‘Contact Us’ section. Upon receipt of your request to withdraw your consent, the consequences of withdrawal may be communicated to you. Upon your agreement to the same, your request for withdrawal will be processed.
When do we share your personal data with third parties?
We may use third parties in the provision of our products and services to you. We may share your Personal Data with such third parties. We have appropriate contracts in place with all such third parties. This means that they are not permitted to do anything with your Personal Data which is outside of the scope specified by us. They are committed to hold your Personal Data securely and retain it only for the period specified in our contracts with them
Reasons for sharing your Personal Data with third parties: We may disclose your Personal Data to third parties only where it is lawful to do so. This includes instances where we or they:
need to provide you with products or services
have asked you for your consent to share it, and you have agreed
have a legal obligation to do so. For e.g., to assist with detecting and preventing fraud
have a requirement in connection with regulatory reporting, litigation or asserting or defending legal rights and interests
We may also disclose your Personal Data to appropriate authorities if we believe that it is reasonably necessary to comply with a law, regulation, legal process; protect the safety of any person; address fraud, security, or technical issues; or protect our rights or the rights of those who use our products & services.
With whom your Personal Data may be shared:
We may disclose your Personal Data to the following third parties:
who work for us or provide services or products to us;
law enforcement authorities, government authorities, courts, dispute resolution bodies, regulators, auditors and any party appointed or requested by applicable regulators to carry out investigations or audits of our activities;
statutory and regulatory bodies, authorities (including the government) investigating agencies and entities or persons, to whom or before whom it is mandatory to disclose Personal Data as per the applicable law, courts, judicial and quasi-judicial authorities and tribunals, arbitrators and arbitration tribunals.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information about your actions to the owners of the website.
Most web browsers allow you some control of cookies through browser settings. We offer certain features that are only available using a cookie.
Outlined below are the categories of cookies along with a description of what they are used for.
Strictly Necessary Cookies – These cookies are needed to run our website, to keep it secure and to comply with regulations that apply to us.
Functional Cookies – We may use functional cookies on our website. These cookies allow us to remember information you enter or choices you make (such as your username, language, or your region) and provide you with enhanced, more personalised features.
Performance/Analytics Cookies – We may use performance/analytics cookies on our website. These cookies collect information about how visitors use our website and services, including which pages visitors go to most often and if they receive error messages from certain pages. It is used to improve how our website functions and performs.
Marketing Cookies – We may use marketing cookies on our website. These cookies help us decide which of our products, services and offers may be relevant for you. We may use this data to tailor the marketing and ads you see on our own and other websites and mobile apps, including social media. For instance, you may see our ads on other sites after you have been to our website. We do not use behavioural advertising cookies in areas that are intended to be used by child users.
How do we secure your and your child’s personal data?
We are committed to protecting your and your child’s Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect Personal Data from unauthorized access, alteration, transmission and deletion. We ensure that the third parties who provide services to us under appropriate contracts take appropriate security measures to protect Personal Data in line with our policies.
How long do we keep your and your child’s personal data?
We keep the Personal Data we collect about you and your child for as long as it is required for the purposes set out in this Privacy Notice and for legal or regulatory reasons. We may take reasonable steps to delete or permanently de-identify your Personal Data that is no longer needed.
No Sale of Personal Data
We shall not sell any Personal Data of yours and/ or the children for the purpose of marketing, advertising, or any other third-party use, except in accordance with express consent obtained from you.
We always strive to keep your and your child’s Personal Data safe. The security of your and your child’s Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Safety in the operating environment: we store your and your child’s Personal Data in a safe operating environment and it can only be accessed by employees, representatives and service providers on a need-to-use basis. We comply with industry standards and the law to protect your and your child’s Personal Data
The payment information: we adhere to confidentiality and security according to industry standards.
Links to Other Websites
Our website may contain links to websites of other organizations. This privacy notice does not cover how those organizations process your Personal Data. We encourage you to read the privacy notices on the other websites you visit.
You have the following rights regarding Personal Data that we process about you:
Access: You have a right to know what personal data we hold about you and to obtain a copy.
Data portability: Subject to law, you have a right to obtain in machine readable format the personal data you have provided to us.
Rectification and erasure: You have a right to have incomplete, incorrect, unnecessary or outdated personal data about you deleted or updated.
Withdraw your consent: You have a right to withdraw your consent to process your and your child’s personal data.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your Personal Data.
You may exercise your rights by managing your account and choices through our products and services or, if that is not possible, by contacting us. In some cases, if you withdraw your consent or wish us to delete or stop processing your personal data, we may not be able to continue to provide the services to you.
If you are not satisfied with what we provide when you exercise your rights, you can let us know by contacting us.
For any further queries and complaints related to privacy, or exercising your rights, you could reach us at:
In order to verify your request/query, we will take reasonable steps such as asking you to send us a confirmation from the email address associated with your account, so that we can verify that you are the owner of this email account. If there is no email address associated with your account, we may ask you for proof of ID.
Notification of Changes