Menzies Aviation teams up with Wipro to revamp its air cargo management services

The London headquartered-Menzies Aviation on March 9 said it has tied-up with IT major Wipro to “transform” its air cargo management services.

The aviation company will use a new product, developed by Wipro, to “improve business efficiencies, employee experience, and customer service through increased automation”, a release stated.

Wipro’s cargo handling product was designed using cloud-native technologies, it added, further noting that the product will result in increased transparency and real-time-tracking.

Menzies will be rolling out the Wipro product to five air cargo locations — Bucharest in Romania; Wellington, Christchurch, and Auckland in New Zealand; and Macau in China — by the end of 2023, with further plans to fully implement it across its global network by the end of 2024.

“Following a rigorous tender process for a new warehouse management system, we are excited to announce our partnership with Wipro to drive forward our global technology transformation and ambitious growth strategy,” Robert Fordree, Executive Vice President Cargo, Menzies Aviation, said.

“Our teams will be able to utilise an operating system that is more aligned to the look and feel of everyday apps, and our customers will benefit from increased transparency of cargo status, use of automation to speed up processes and improved safety and security procedures,” Fordree added.

According to Omkar Nisal, Managing Director UK & Ireland, Wipro, the collaboration enables them to leverage the company’s extensive technological capabilities, along with Menzies’ vast cargo-handling experience, to “deliver a product that will help revolutionize the air-cargo industry”.