Following the guidelines of the government of India to provide contactless, seamless processing of passengers at Airports, the Delhi International Airport Limited (DIAL) on Monday, August 15 announced the soft launch of a beta version of the DigiYatra app for the Android platform.
The Delhi Airport is among the first few airports to introduce this system in the country. DIAL had installed the required facility at Terminal 3 of Delhi Airport and already conducted its trials. Nearly 20,000 passengers had a seamless and secure travel experience after using the facility during the trials.
The beta version of the DigiYatra app is presently available at Playstore (for the Andriod platform). The same app will be available in App Store (for the IOS platform) in a few weeks.
Domestic passengers flying from Terminal 3 by any airline can download the app and register themselves for a seamless travel experience at the airport.
The ‘DigiYatra’ is a Biometric Enabled Seamless Travel experience (BEST) based on Facial Recognition Technology. It aims to provide a paperless and seamless travel experience to the passengers.
“DigiYatra is a unique initiative of the Government of India, coordinated by the Ministry of Civil Aviation. It is in line with the Prime Minister’s vision to transform the nation into a digitally empowered society. Delhi Airport is among the first few airports of the country which are ready with the facial recognition system. The system is going to give a seamless experience to passengers. The FRS will save passengers from the process of identity checks at multiple points and encourage them to travel paperless and also enhance safety at the airport.”Videh Kumar Jaipuriar, CEO, Delhi International Airport Limited (DIAL)
With this technology, passengers’ entry would be automatically processed based on the facial recognition system at all checkpoints including entry into the airport, security check areas, aircraft boarding, etc.
The technology will make the boarding process significantly faster and more seamless as each passenger would need less than three seconds at every touchpoint. Their face would act as their documents, like ID proof, Vaccine proof and also act as a boarding pass.
It will also ensure enhanced security at the airport as the passenger data is validated with the Airlines Departure Control System, thereby only designated passengers can enter the terminal. The entire process is non-intrusive and automatic leading to optimization of staff for stakeholders like CISF, airlines and others.
Last month, the Consultative Committee of the Ministry of Civil Aviation met to discuss the DigiYatra project. The project is being implemented by the DigiYatra Foundation — a joint-venture company whose shareholders are the Airports Authority of India (26% stake) and Bengaluru Airport, Delhi Airport, Hyderabad Airport, Mumbai Airport and Cochin International Airport. These five shareholders equally hold the remaining 74% of the shares.
The DigiYatra Foundation will be the custodian of the passenger ID validation process. It will also define the criteria for compliance and guidelines for the local airport systems.
There will be regular audits of the various compliances and guidelines (including guidelines on security, image quality, and data privacy) defined by the DigiYatra guidelines for the local airport Biometric Boarding Systems.
In the consultative committee meeting, it was proposed that in the first phase, DigiYatra will be rolled out at Varanasi and Bengaluru this month, and at five airports — Pune, Vijayawada, Kolkata, Delhi and Hyderabad — by March next year. The Airport Authority of India (AAI) will identify the airports where DigiYatra will be implemented in a phased manner.
DigiYatra app operational at Bangalore Airport
Bangalore International Airport Ltd (BIAL) says the DY Biometric boarding system at Kempegowda International Airport’s (KIA) e-gates is operational and being rolled out at full scale for all domestic airlines in a phased manner, covering checkpoints for domestic travel.
Vistara and AirAsia India are currently integrated with DY at KIA. Passengers can easily enrol on the DigiYatra app from the comfort of their homes, BIAL says.
“It is our constant endeavour at BIAL to offer innovative ways to simplify the passenger journey and make it as seamless as possible. The DY Central Ecosystem (DYCE) implementation is one more step towards achieving this. We are glad to be part of the first phase rollout.”Hari Marar, MD & CEO, Bangalore International Airport Ltd (BIAL)
BIAL says “privacy issues are taken care of and passengers will not have to worry about sharing their data as it is secure and will be deleted after 24 hours following their travel.”
DYCE is the initiative of the Digi Yatra Foundation (DYF) which was set up as a joint venture company in 2019, and BIAL is one of the key shareholders. The DigiYatra Foundation will be a pan-India entity and the custodian of the Passenger ID validation process.