Go First launches “priority boarding” service

Go First, formerly known as GoAir, on Tuesday, February 8 announced the “Priority Boarding” service to cut down the waiting time for its passengers.

The service is available on all domestic and international flights and will be applicable for all departing destinations on the airline network, Go First said in a release.

To decrease wait times, Go First has launched a “priority boarding” service.

“The service is available for pre-purchase across all channels i.e. GO FIRST website, mobile app, contact centres, counters and agents. It can be availed up to 2 hours before domestic departure and up until 3 hours before international departure,” the airline added.

The service comes with a nominal cost and offers the flexibility of cancellation and rescheduling of flights. There is no additional fee for infants. In case of cancellation by the airline or cancellation of the flight, the fee will be refunded, Go First mentioned.

“The comfort and convenience of passengers is our utmost priority and we constantly strive to create an exceptional flying experience for them. The ‘Priority Boarding’ service to all passengers is another step in this journey, and demonstrates our continued commitment to the ‘You Come First’ philosophy.”

Kaushik Khona, Chief Executive Officer, Go First

The airline further stated that the “Priority Boarding” service will not apply to group bookings.

Established in 2005 and wholly owned by the Wadia Group, Go First is an ultra-low-cost carrier based at Chhatrapati Shivaji International Airport in Mumbai with a secondary hub at Indira Gandhi International Airport.

The carrier operates an extensive network of domestic services within India using Airbus A320 family aircraft. GoAir officially rebranded as Go First in May 2021.

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